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Privacy Policy

1.- Who is the Data Controller?

The person in charge of the data processing referring to the different processes regarding the management of our users, clients or suppliers is Jorge Coello, with CIF 50454693C and registered office at Calle C/ Doctor Grau Bassas 29, The company’s contact email address is: hola@yourcanaryfriend.com. For the purposes of our data protection policy, the contact email is info@yourcanary.com.

2.- What kind of data do we have about you and how did we obtain it?

The categories of personal data that Your Canary Friend. deals with its customers and suppliers are: Identification data. Postal or electronic addresses. Commercial information. Transaction data. We have obtained all the aforementioned data or directly from you by sending a contact form or submitting a commercial offer, contractual proposal, etc. or through your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with updated data in case of modification.

3.- For what purpose do we process your data?

At Your Canary Friend we process the data provided by interested persons in order to manage different activities derived from specific procedures carried out in terms of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions: Sending the information requested through the contact form on our website or any other means of contact with our company, Provide both potential customers and our customers with offers of products and services of interest to them, Carry out the administrative, fiscal and accounting management of our clients and/or suppliers, We will not create commercial profiles based on the information provided and consequently we will not make automated decisions about you based on a commercial profile.

4.- How long will we keep your data?

The personal data relating to natural persons linked to potential clients, clients and suppliers that Your Canary Friend collects through the different contact and/or information collection forms will be kept as long as their deletion is not requested by the interested party.

The data provided by our clients and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the matter.

In any case, Your Canary Friend will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and meet the requirements demanded by the applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all Your Canary Friend systems.

5.- What is the legal basis for the processing of your data?

Depending on the type of data processing, we summarize below the basis of legitimacy of said processing:

6.- To which recipients will your data be communicated?

Your Canary Friend will never share your personal data with any third party company that intends to use it in its direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that your data will not be transferred or communicated to third parties, with Your Canary Friend being solely responsible for its treatment and custody.

7.- What are your rights as affected or interested party?

Anyone has the right to obtain confirmation as to whether Your Canary Friend is processing personal data that concerns them, or not.

Specifically, interested persons may request the right of access to their personal data, as well as receive them in a common format and mechanical reading if the treatment is carried out by electronic means (portability right).

Likewise, interested persons may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. Your Canary Friend will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact information that appears in Section 1, ‘responsible for treatment’ of this Your Canary Data Protection and Privacy policy. Friend, attaching a copy of your ID. You will also have the right to file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Data Protection Agency.

  • C / Jorge Juan, 6
  • 28001 – Madrid
  • Tel. 901100099 / 912663517

8.- Protection of data of the users of the website.

In accordance with the current Regulation (EU) 2016/679, Your Canary Friend informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by by Your Canary Friend. Said processing of your data will be covered by your own consent. By pressing the “SEND” button, the User consents to the processing of their data by Your Canary Friend.

Likewise, we inform you that except legal obligation or express consent on your part, Your Canary Friend. will not transfer your data to third parties. (In case of transfer, inform what data and to whom it will be transferred)

Likewise, the User is informed that at any time they can exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying Jorge Coello Pérez , with CIF 50454683C and registered office at C/ Doctor Grau Bassas 29 La sPalmas de Gran Canaria, , contact email with the company is: hola@yourcanaryfriend.com.

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, Your Canary Friend undertakes not to send advertising through email without having collected before the express authorization of the recipient. The User may oppose the sending of advertising by checking the corresponding box.

9.- Other information of interest about our privacy policy.

9.1 Security Measures

Your Canary Friend. adopts the security levels required by current European and Spanish regulations on data protection, taking into account the state of the art, application costs and the nature, scope, context and purposes of the treatment described, as well as the risks of variable probability and severity for your rights and freedoms as a person.

9.2 Modifications to our Data Protection and Privacy Policy.

Occasionally, Your Canary Friend. You can make modifications and corrections in this section of the Data Protection Policy for Employees. Please check this section regularly to see what changes may have occurred and how they may affect you.

9.3 Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Employees provides you in an easily accessible way with all the necessary information so that you can know the type of data that Your Canary Friend. maintains about its potential clients, customers and/or suppliers, the purposes pursued, the rights that the data protection regulations recognize for you as an affected person and the way to exercise said rights. Therefore, with the deliberate sending of your personal data through our means of contact and/or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. . This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations enable us to do so.

In any case, we must warn that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various benefits contemplated within the commercial contract entered into with the contracting party.

If you have any questions regarding this section of the Data Protection Policy for Potential Clients, Clients and Suppliers of Your Canary Friend, please contact the company using the address provided in the first Section ‘Treatment Manager’ and we will be happy to assist you and answer any additional questions that you want to ask us.

Applicable legislation

These Conditions will be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.